Online Hotel Rates?
icy_tempest asked:
I went directly to a major hotel chain’s official website (not Priceline, Expedia, etc) to check room rates. The rate listed is OBVIOUSLY a mistake and too low to be accurate. The rooms generally go for approx $55 per night, but it is listed for the timeframe that I want to stay for $5 per night.
If I booked the reservation at this price and got a confirmation showing the total would be like $35.00 per tax for the week, would they hotel HAVE to honor that when I arrived or would they turn around and charge me the correct price?
In your opinion, would you call the hotel and find out the actual price and tell them what the website quoted or would you go ahead and make the reservation and argue the point when you got to the hotel?
My common sense tells me I should just call before making the reservation to avoid any surprises. But my cheap side wants to try to get away with the bargain of all bargains. I’m not looking for ethical right vs. wrong answers. Just looking for opinions.
…ooops.. I meant “plus tax”, not “per tax”
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Filed Under Other - Destinations |
Tagged With Confirmation, Major Hotel Chain, Surprises
Comments
2 Responses to “Online Hotel Rates?”
That’s a toughie, cause there’s always the chance that:
- the rate is actually that low, and it’s some sort of ‘deal of the century’ thing
- the rate is wrong, but they’ll do the right thing and honor it.
Most likely, the rate is wrong, and if you book it they’ll just cancel it and say that they don’t have to honor it.
So — I say go ahead and book it!

Then see what happens…
With every major website, there is usually a customer service number or some way provided that you can contact the owners of the website. You can verify with the hotel directly, by searching for their number on a search engine, if they are really having a sale or if the rates are correct. The worst thing could be that the website you found might be a phishing site (a false website) and it could charge your card the amount or even whatever amount they please. Be very wary about those that offer unusually low prices.